JIM GREEN USA – SHIPPING & RETURNS
Jim Green proudly offers free shipping to the 48 contiguous United States and shipping is done via UPS. Tracking number & details delivered via e-mail after order is processed.
Free Standard Shipping on all orders to the 48 contiguous United States
– 2-6 Business Days – Free
– 2 Business Days – $20
HAWAII & ALASKA
Shipping Fee $25.00 will apply
Orders will ship to Hawaii and Alaska via UPS
Note: Shipments to Alaska & Hawaii may require additional time in transit, depending on location.
All orders will be processed within 48 hours of receipt and sent from our warehouse at: 1042E Main Street, Pulaski, Virginia, 24301-5218
Orders are processed and packed on normal business days (Monday through Friday)
EXCHANGES AND RETURNS
The fastest and easiest way to get the correct size, color or style onto your feet to start your adventures in a pair of Jim Green boots is to place a new order.
Your original order must then be sent back to our depot in their unworn condition with their original box and inserts within 30 days of their delivery.
In the returned box please include a copy of your original order and a written note of your request.
Once received at the depot your order will then be refunded by a credit to your original method of payment, provided all the above criteria is met.
Once received all refunds will be processed within 10 business days.
To return your pair please email [email protected] to be issued with a return label.