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Custom Made

At Jim Green, we have a dedicated team to attend to any special footwear requests. We also manufacture specialized boots for companies with unique needs, such as heat-resistant or branded boots. We aim to accommodate all our customers.
Send your requirements to [email protected]
Please then enter the quoted amount below and checkout.

Free Shipping & Free Returns
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Shipping & Delivery

SHIPPING

Jim Green proudly offers free shipping to the 48 contiguous United States and shipping is done via UPS. Tracking number & details delivered via e-mail after order is processed.

Free Standard Shipping on all orders to the 48 contiguous United States

-        2-6 Business Days – Free

 

HAWAII & ALASKA

Shipping Fee $25.00 will apply

Orders will ship to Hawaii and Alaska via UPS
Note: Shipments to Alaska & Hawaii may require additional time in transit, depending on location.

 

ORDER PROCESSING

All orders will be processed within 48 hours of receipt and sent from our warehouse
Orders are processed and packed on normal business days (Monday through Friday)

RETURNS & EXCHANGES

60 DAY RETURN/EXCHANGE WINDOW

In the event something doesn't quite work, we'll gladly accept unworn or defective merchandise for return or exchange.

RETURNS AND EXCHANGES ARE EASY!

 

Locate your order number and ship-to zip code.
This info is in your order confirmation email, on your shipping label, and on your packing slip.

This will take you to the returns/exchange portal. Just follow the prompts.
You'll be able to choose what you'd like to do and get a USPS return label.

Print up the USPS return label you've just created and give the package to your postal carrier.

 

EXCHANGES AND RETURNS - FREE RETURN LABEL

The fastest and easiest way to get the correct size, color or style is to place a new order. The cost to return your order is on us!

Create a prepaid return label (using the #2 button above)

If you are just wanting to return your order then please follow the same steps.

Your original order must then be sent back to our depot in their unworn condition with their original box and inserts within 60 days of their delivery.

Once received at the depot your order will then be refunded by a credit to your original method of payment, provided all the above criteria is met.

Once received all refunds will be processed within 10 business days.

REFUNDS

  • All refunds will be credited back to the original form of payment.
  • If you paid with a Gift Card, your refund will be issued back to that gift card.

If you having issues processing your return please email [email protected]

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